In-home Care
Housework Services
Practical help around the home so you can stay safe, comfortable and independent in familiar surroundings.
- Light cleaning and laundry
- Meal preparation
- Shopping and errands
Care across Essex · London · Suffolk
Compassionate home care, nursing & supported living — built around you.
Choices Healthcare is a CQC-regulated provider delivering personalised care that helps people live safely and well at home. Trusted by families, commissioners and clinicians across the South East.
CQC Registered Trusted since 2012 DBS-checked carers 24/7 on-call
Regulated by the CQC
Independently inspected · Open to scrutiny
CQC Registered
Independently regulated, inspected and accountable to the Care Quality Commission.
Carefully Matched Carers
Every carer is enhanced DBS-checked, fully trained and matched to your needs.
24/7 Coordination
Senior coordinators on-call around the clock — never an automated line.
Person-Centred Plans
Care plans co-designed with you and reviewed at every change in need.
13+
Years caring
1.2M+
Hours of care delivered
450+
Carers trained
97%
Family satisfaction
Our services
Care designed around your life
From a friendly weekly visit to round-the-clock live-in care — every package is tailored, reviewed and delivered by carers we know and trust.
Personal Care
Personal Care
Discreet, dignified support with washing, dressing, toileting and daily routines, delivered by fully trained carers.
- Bathing, showering and grooming
- Dressing and continence support
- Medication prompts and administration
Nursing
Nursing Services
Registered Nurses with specialist skills supporting complex clinical needs at home and in supported settings.
- Wound and catheter care
- PEG and stoma management
- Palliative and end-of-life care
Areas we cover
Local care teams across the South East
Locally based coordinators, locally based carers — building lasting relationships in the communities we serve.
Essex
Trusted home care across Essex
Our flagship region. Coordinated from Southend and Basildon, we deliver personal care, live-in care and supported living across South and Mid Essex.
Towns we cover
Southend-on-SeaBasildonChelmsfordLeigh-on-SeaRayleighBrentwoodThurrockCastle Point
Services offered
Personal careLive-in careSupported livingRespite
London
Compassionate care across Greater London
We support clients across East and North-East London with registered nursing, complex care at home and high-quality live-in placements.
Towns we cover
NewhamRedbridgeHaveringBarking & DagenhamWaltham ForestTower HamletsHackney
Services offered
Nursing at homeLive-in careComplex careHospital discharge
Suffolk
Reliable home care across Suffolk
Coordinated from our Ipswich office, our Suffolk team provides domiciliary care, befriending and respite support in town and rural communities.
Towns we cover
IpswichFelixstoweBury St EdmundsStowmarketWoodbridgeSudburyLowestoft
Services offered
Domiciliary careBefriendingRespiteNight care
Our promise
Care delivered with empathy, dignity and absolute consistency.
We take the time to truly understand the people we support — respecting choices, promoting independence and protecting dignity. Continuity of carer, regular reviews and open communication are how we earn the trust of clients, families and commissioners.
- Empathy
- Compassion
- Dignity
- Choice
- Continuity
- Confidentiality
CQC Regulated Provider
Choices Healthcare Limited
Latest CQC rating: Requires improvement
Last inspection: 20 March 2024
View full CQC report What people say
Trusted by families, commissioners and our own team
"The team at Choices have been a lifeline for our family. The carers are warm, professional and treat Mum with real dignity."
HR
Helen R.
Daughter of client · Leigh-on-Sea
"Reliable, communicative and quick to respond. As a commissioner I can trust them with complex placements."
MT
Marcus T.
Local Authority Commissioner · Essex
"I love working here. The training is genuinely good and my coordinator actually listens."
AK
Aisha K.
Senior Care Assistant · Ipswich
Supported living
Independent lives, supported with care
For commissioners & families
Supported living for adults with learning disabilities and mental health needs.
Person-centred support — from a few hours per week to fully managed 24/7 services — that develops independence, confidence and community inclusion.
Careers
Latest care vacancies
Meaningful work, excellent rates of pay and roles across Essex, London and Suffolk.
Full Time
£28,000 – £32,000
Care Co-ordinator
Ipswich
Lead the coordination of high-quality care across our Suffolk client base.
View details
Full Time
£26,000 – £29,000
Care Team Lead
Basildon
Mentor a team of carers delivering personal care across Basildon and surrounds.
View details
Full Time
£38,000 – £42,000
Supported Living Service Manager
Essex
Lead a CQC-regulated supported living service for adults with learning disabilities.
View details
FAQ
Frequently asked questions
Which areas do you cover?+
We provide care across Essex, London and Suffolk from our Southend, Basildon and Ipswich offices.
Are you regulated by the CQC?+
Yes. Choices Healthcare Limited is registered with and regulated by the Care Quality Commission. You can view our latest inspection report via the CQC widget on this site.
How quickly can care start?+
In most cases we can begin a package within 48 hours of an assessment. Urgent requests are considered 24/7.
Do you offer live-in care?+
Yes — live-in carers provide one-to-one support in your own home as a true alternative to residential care.
How are your carers vetted?+
Every carer is fully reference-checked, enhanced DBS-cleared and completes our comprehensive induction before working with clients.
Talk to a real person about your care needs today.
Speak directly to our care coordinators — no call centres, no automated menus. We respond to most enquiries within 1 working hour.